Bang for your buck.
Your agency is worth every cent you pay them if:
• They answer the phone when you call and you have their office and mobile numbers
• They actually speak with you and use email as a secondary means of communication
• They make time for you, making you feel like their most important customer
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So you call yourself full service?
On an almost daily basis I scratch my head and chortle (love that word) when I read about yet another new “Full Service” Advertising Agency opening in the local market. As any agency person worth anything would do, I immediately go online to check them out. Invariably, I find absolutely nothing or when [...]